1. Introduction

This Privacy Policy explains how Kaimur SOS Emergency Service collects, uses, and protects your personal information. By using our emergency services, you agree to the terms of this policy.

2. Information We Collect

To provide emergency assistance, we may collect the following types of information:

• Personal Details: Name, phone number, address, and email.
• Emergency Contacts: Contact details of people you register as emergency contacts.
• Location Data: Real-time GPS location when you request SOS assistance.
• Medical Information: (Optional) Health conditions, allergies, or blood group if you provide it for faster medical response.
• Device Information: IP address, device type, and app usage logs.

3. How We Use Your Information

Your information is used strictly for emergency and safety purposes:

• To connect you with nearby emergency responders.
• To notify your registered emergency contacts.
• To improve the reliability and safety of our SOS service.
• To comply with legal and security requirements.

4. Data Protection

We use advanced security measures to protect your data from unauthorized access, misuse, or disclosure. Sensitive data like medical details and location is encrypted and shared only with authorized emergency responders.

5. Sharing of Information

We do not sell or rent your personal information. However, in case of an SOS alert, your data may be securely shared with:

• Police and law enforcement agencies.
• Ambulance and medical teams.
• Your registered emergency contacts.

6. Location Data

Location data is collected only when you trigger SOS or when the app is actively running in emergency mode. We do not continuously track your location outside of emergency use.

7. Data Retention

We keep your data only for as long as necessary to provide emergency support and comply with legal obligations. SOS incident logs may be stored securely for a limited period for safety records.

8. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your account and associated data.
• Opt-out of non-emergency communications.

10. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

11. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes will fall under the jurisdiction of courts in Kaimur.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@kaimurzila-sos.org